Updated 2nd June 2022
Appeals Reporting and Handling Procedure
Learners wishing to appeal must do so within 14 days of
receiving the disputed assessment decision and are
advised to keep copies of all documents relating to the
appeal.
It is ultimately the responsibility of the Head of the
Centre Paul Barnfather to ensure that this procedure is
implemented, published and accessible to all personnel,
learners and any relevant third parties.
However, the Centre Administrator (QC) and Course Tutor
(CT) specific to each qualification are responsible for
ensuring this information is fully understood by their
qualification team and by the learners who commence
courses.
In the event that the learner has exhaust this procedure
and remain dissatisfied with the decision made by All
For Sport, they may take their appeal to the 1st4sport.
Appeals Reporting Stage 1
The appeal should be made, in the first instance, to the
assessor who made the original assessment decision. At
this stage, a verbal appeal is acceptable, although the
learner is recommended to put the appeal in writing
using the Learner Appeals Form 1 provided below.
The assessor should explain the rationale for the
decision that is being disputed. The assessor is
required to record an overview of the appeal and the
outcome of the discussion and forward this to the Head
of the Centre within 48 hours who will retain this
information with the centre’s assessment and appeals
records.
Appeals Reporting Stage 2
If learner remains dissatisfied with the assessment
decision and wish to challenge the outcome of Stage 1,
then an appeal in writing should be made to Head of the
Centre within 14 working days of the Stage 1 process,
using the Learner Appeals Form 2.
The Head of the Centre will write to the learner to
acknowledge receipt of the appeal within 7 working
days and outline the course of action to be taken.
The Appeals Officer will carry out an investigation,
ensuring that another appropriately qualified
assessor and/or internal verifier is involved in the
review.
The Head of the Centre will write to the learner
within 14 working days with the findings and a
decision as to whether the appeal was justified.
Appeals Reporting Stage 3
If learners have followed Stage 1 and 2 of the appeals
reporting procedure and remain dissatisfied with the
outcome, they have the right to take their appeal to the
awarding organisation (1st4sport Qualifications) within
14 working days of the decision being communicated to
them by the recognised centre.
The 1st4sport procedure for Learner Appeals against
Recognised Centre Decisions can be accessed online via
www.1st4sportqualifications.com
On the home page, learners should click on ‘Learner
information’ and ‘Customer Service’.
All Stage 3 Appeals should be sent to:
Address: FAO: Incidents and Investigations Manager
1st4sport Qualifications Coachwise Ltd, Chelsea
Close Off Amberley Road, Leeds LS12 4HP
Email: IManagement@1st4sportqualifications.com
Appeals Reporting Stage 4
If learners have followed Stage 1, 2 and 3 of this
appeals procedure and are still dissatisfied with the
outcome, they have the right to take their appeal to the
appropriate regulator details of this information can be
requested via 1st4sport or via the website below.
Ofqual
http://ofqual.gov.uk/
CCEA
http://www.rewardinglearning.org.uk/
SQA Accreditation
http://www.sqa.org.uk/
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Complaints and Handling Procedure
All For Sport needs to be clear about the difference between
a concern and a complaint. Taking an informal concern
seriously at the earliest stage will reduce the numbers that
develop into formal complaints.
Learners wishing to complain must do so within 14 working
days of the course end date or any assessment with which
they are dissatisfied.
It is ultimately the responsibility of the Head of the
Centre David Rock to ensure that this procedure is
implemented, published and accessible to all personnel,
learners and any relevant third parties. However, the
Qualification Coordinators (QC) specific to each
qualification are responsible for ensuring this information
is fully understood by their qualification team and by the
learners who commence courses in their area.
Should learners wish to complain about any services
provided by All For Sport, they are advised to follow the
procedure stated below.
In the unlikely event that learners exhaust this procedure and
remain dissatisfied with the decision made by All For Sport
they may take their complaint to the 1st4sport Incidents and
Investigations Manager. Where a learner remains dissatisfied
after the complaint outcomes have been confirmed by
1st4sport, they have a right to take the matter to the
appropriate regulator.
Stage 1
Make your concern known to the Course Tutor or Centre
Administrator who will deal with the concern following the
guidelines below. The tutor/assessor will discuss the
complaint with the learner and attempt to agree a way
forward or a solution that suits both parties.
Learners should allow the tutor/assessor sufficient time
to investigate or remedy the grievance.
Stage 2
If the complaint cannot be resolved informally to the
satisfaction of learners, or if learners feel that they
cannot make an informal complaint to their tutor/assessor,
the complaint should be submitted in writing to the Head of
the Centre David Rock, david@allforsport.co.uk who will deal
with the complaint following the guidelines below.
Head of the Centre will write to learners to acknowledge
receipt of the complaint within 7 working days and outline
the course of action to be taken.
The Head of the Centre will carry out an investigation, which
will involve the relevant Qualification Coordinator (where
required) and other members of personnel, and will write to
the learner within 14 working days with the findings and a
decision as to whether the complaint was justified.
All For Sport will ensure that the following steps are
taken in dealing with your concern / complaint.
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Investigating Concerns & Complaints
All For Sport will deal with the concern in an effective
a quick manner where possible • Establish what has
happened so far, and who has been involved
• Clarify the nature of the concern and what remains unresolved
• Clarify what the concerned feels would put things right
• Interview those involved in the matter and/or those concerned of
• Conduct the interview with an open mind and be prepared to
persist in the questioning (Keeping notes of the interview)
All written complaints will be dealt with following the steps above.
Resolving Concerns & Complaints
All For Sport will resolve a concern or a complaint by
offering one of the following solutions. In addition, it may
be appropriate to offer one or more of the following: • An
explanation
• A written apology
• An admission that the situation could have been handled
differently or better • An assurance that the event
concerned / complained of will not recur • An explanation
of the steps that have been taken to ensure that it will not
happen again • A solution that both All For Sport and the
concerned/complainant agree on • An undertaking to review
All For Sport policies in light of the complaint
All For Sport will ensure that the above steps are dealt with as
efficiently as possible.
Stage 3
If learners have followed Stage 1 and/or 2 of the complaints
procedure and are still dissatisfied with the outcome, they
have the right to take their complaint to the awarding
organisation (1st4sport Qualifications) within 20 working
days of the decision being communicated to them by the
recognised centre.
The 1st4sport procedure for Learner Complaints against
Recognised Centre Services can be accessed online via
www.1st4sportqualifications.com
On the home page, learners should click on ‘Learner information’ and
‘customer service’.
Address: FAO: Incidents and Investigations Manager
1st4sport Qualifications
Coachwise Ltd, Chelsea Close
Off Amberley Road
Email: IManagement@1st4sportqualifications.com
Stage 4
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If learners have followed Stage 1, 2 and 3 of this complaints
procedure and are still dissatisfied with the outcome, they
have the right to take their appeal to the appropriate
regulator:
Ofqual
http://ofqual.gov.uk/
CCEA
http://www.rewardinglearning.org.uk/
SQA Accreditation
http://www.sqa.org.uk/
Equal Opportunities Policy
All For Sport recognise that everyone has a contribution
to make to our society and a right to equal opportunity.
All For Sport is therefore committed to promoting a best
practice environment, where all individuals and groups
are treated with respect and
dignity. All staff, learners and any related third party
are required to adhere to this policy and to the
requirements of the Equality Act 2010 (as amended from
time to time).
All staff, learners and any related third party are
required to contribute to the effective implementation
of this policy treating others equally and ensuring
access for all. No one should feel threatened or
degraded on the grounds of the following nine protected
characteristics identified within the Equality Act 2010:
age, disability, gender reassignment, marriage and civil
partnership, pregnancy and maternity, race, religion or
belief, sex or sexual orientation. This policy aims to
prevent and tackle all types of discrimination also
identified through the Equality Act 2010
Direct Discrimination
Where someone is treated less favourably than
another person because of a protected
characteristic.
Associative Discrimination
Direct discrimination against someone because
they are associated with another person who
possesses a protected characteristic
Discrimination by Perception
Direct discrimination against someone because others
think that they possess a particular protected
characteristic. They do not necessarily have to
possess the characteristic, just be perceived to
Indirect Discrimination
Occurs when there is a rule or policy that
applies to everyone but disadvantages a
person with a particular protected
characteristic.
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Harassment
Behaviour that is deemed offensive by the
recipient. Employees can now complain of the
behaviour they find offensive even if it is not
directed at them.
Harassment by a third party
Employers are potentially liable for the
harassment of their staff or customers by people
they don't themselves employ, i.e. a contractor.
Victimisation
Occurs when someone is treated badly because they
have made or supported a complaint or grievance
under this legislation.
Objectives
Effective implementation of this policy ensures that we
promote equal opportunities, eliminate discrimination,
eradicate harassment and ensure access for all. This is
achieved by:
• Ensuring that all staff, learners and any related
third parties are treated equally at all times
• Ensuring all staff, learners and any related third
parties are made aware of this policy and any
related responsibilities
• Ensuring that all staff are responsible for creating
an open and friendly learning environment
• Ensuring that staff selection for employment,
volunteering, promotion, training or any other
benefit will be on the basis of aptitude and ability
• Ensuring that learner and participant selection for
courses and related initial assessments are
conducted in accordance with the qualification pre-
requisites and specific selection and initial
assessment criteria
• Ensuring that all selection/rejection decisions are
recorded for staff, learners and any relevant third
parties.
• Ensuring that an effective access arrangements
procedure is in place and deployed through conduct of
reasonable adjustments and special considerations •
Opposing all forms of unlawful and unfair discrimination.
• Taking any allegations or incidents of
discrimination or any type of unfair treatment
extremely seriously and responding to them
swiftly
• Ensuring zero tolerance on any acts of discrimination
on the grounds of the nine protected characteristics
outlined within the Equality Act 2010. Where such
instances of malpractice are proven, action will be
taken in accordance with the All For Sport
Malpractice Policy.
It is ultimately the responsibility of the Head of the
Centre, David Rock to ensure that this policy is
published and accessible to all personnel, learners and
any relevant third parties. However, to further support
effective implementation, Qualification
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Coordinators (QCs) specific to each qualification are
responsible for ensuring this information is fully
understood by their qualification team and by the
learners who commence courses in their area.
Access to Fair Assessment Statement
Commitment
All For Sport is committed to providing ongoing support
to learners with particular requirements and aspires to
eliminate discrimination. On this basis, we ensure
accessible services, making reasonable adjustments and
applying special considerations where these are
required, to facilitate learners in completing each
course as independently as possible.
Access arrangements ensure that the conduct of reasonable adjustments
and special considerations reduce substantial disadvantage caused due
to a learner’s disability or difficulty. In accordance with the
Equality Act 2010, we have a commitment to provide access for learners
with particular needs to prevent discrimination in the delivery of
qualifications and the assessment of learners.
Reasonable Adjustments
Reasonable adjustments are any arrangements made prior to the delivery
or assessment of a qualification to reduce the effect of a disability
or difficulty that places a learner at a substantial disadvantage.
These arrangements are required to be granted by the awarding
organisation for the assessment of learners with a permanent, long-
term or temporary disability, a learning difficulty, illness or
indisposition.
Special Consideration
Special consideration is the implementation of arrangements at the time
of an assessment to allow competence to be demonstrated by learners who
have been disadvantaged or were unable to attend the assessment due to
emotional/physical difficulties or adverse circumstances. These
arrangements are required to be granted by the awarding organisation
for the assessment of learners who have experience temporary
difficulties.
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Objectives
Our personnel are committed to contributing to this
practice and the overall aims are to assist learners
in managing their individual situation and create a
more accessible learning and assessment environment
for all. In order for this to be achieved, we aim to
determine learners’ particular requirements and
requests for the provision of access arrangements at
an early stage. To ensure sure we give access to fair
assessment and treating all learners equally we intent
to:
• Ensure the access to fair assessment statement and
practice are understood and complied with by any
personnel involved in assessment and also by
learners
• Promote equality within of each learning programme
and in the conduct of all qualification
assessments
• Adhere to related procedures and regulations
regarding reasonable adjustments and special
consideration; requesting permission to grant these
for each learner from the relevant awarding
organisation
• Ensure buildings and assessment sites used for
delivery and assessment are accessible to all
learners, as far as is practicable
• Ensure appropriate equipment/personnel (including
technological equipment or any assistant personnel,
ie reader, scribe, practical assistant, etc) is
available for selected adjustments to delivery
and/or assessment
• Use assistive equipment and personnel within the
reasonable adjustments framework, as outlined by the
awarding organisation, without disadvantaging
others who are not affected by particular
requirements.
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Stage Reasonable Adjustments Special Considerations
Stage 1 The learner must request
reasonable adjustments from the
centre at the application stage of
their course or by informing
their tutor/assessor of the
difficulty.
This information will be passed to
The Access Arrangements Coordinator
David Rock, Centre Manager,
david@allforsport.co.uk who will
evaluate the request and will
liaise with the learner to
validate their
difficulty/disability and to ensure
the relevant reasonable adjustments
are identified. At this stage, the
learner must provide all necessary
evidence (medical
evidence/certification, diagnostic
test results, a statement from the
invigilator/tutor/assessor or any
other appropriate information) to
support their request. Outcomes will
be confirmed via email to the
learner (Validated requests will
then be forwarded to the relevant
AO. For invalidated outcomes, no
further action will be taken).
The learner must request all special
considerations by contacting the
centre’s appointed Access
Arrangements Coordinator David
Rock, Centre Manager,
david@allforsport.co.uk.
The Access Arrangements Coordinator
will evaluate the need for the
special consideration. At this
stage, the learner must provide
all necessary evidence (medical
evidence/certification, diagnostic
test results, a statement from the
invigilator/tutor/assessor or any
other appropriate information) to
support their request. Outcomes will
be confirmed via email to the
learner (Validated requests will
then be requested from the relevant
Awarding Organisation. For
invalidated outcomes, no further
action will be taken).
Stage 2 The Access Arrangements Coordinator will request reasonable adjustments or
special considerations from the relevant awarding organisation in
accordance with the standard procedure.
Stage 3 The Access Arrangements Coordinator will ensure all reasonable adjustments
and special consideration are implemented in accordance with outcomes
confirmed by the Awarding Organisation. They will evaluate the
implementation and audit all outcomes. All records relating to the
application, relevant evidence and monitoring forms are securely retained
for five years.
Equality and Access Appeals
Where learners have requested reasonable adjustments or special
considerations
from but are unhappy with the outcomes they have a right
to make an appeal via the All For Sport Learner Appeals
Procedure.
Equality and Access Complaints
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Learners have the right to raise any issues related to
equal treatment and /or the implementation of access
arrangements or make a formal complaint via the All For
Sport Learner Complaints Procedure.
Health and Safety Policy
1.0 Statement of Intent
Health and safety is an important consideration for
our company. We will take reasonable steps to provide
a safe and caring environment for children, staff and
contractors.
All For Sport is committed to providing a safe
working, coaching, teaching and learning environment
for all personnel, learners and any related third
parties.
It is ultimately the responsibility of the Head of the
Centre, David Rock to ensure that this procedure is
implemented, published and accessible to all personnel,
learners and any relevant third parties. However, the
Qualification Coordinators (QCs) specific to each
qualification are responsible for ensuring this
information is fully understood by their qualification
team and by the learners who commence courses/programmes
in their area.
All learners and personnel have a legal responsibility,
as stated under Section 7 of the Health and Safety at
Work Act 1974, to do everything practicable to prevent an
accident or injury to themselves and to fellow learners
and/or personnel.
Key Objectives
All For Sport aims to promote health and safety, so far as
reasonably practicable, by:
1.1 providing and maintaining safe equipment and
environment, including a means of access in a
condition that is safe and without risk to health
1.2 preventing accidents and cases of work-related ill
health and safety hazards arising from work activities
via effective risk identification, assessment and
implementation of control measures
1.3 implementing regular emergency and evacuation
procedures in case of a significant incident
1.4 protecting the health and safety and welfare of
individuals and vulnerable learners via systematic
risk management
1.5 engaging with learners, personnel and any related
third parties, to provide providing relevant
information, instruction, training and supervision, as
is necessary to ensure health and safety
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1.6 providing adequate training and allocating
appropriately qualified members of personnel to
identify and control potentially hazardous situations
or environments
1.7 complying with statutory regulation on health and
safety and welfare of learners, personnel and any
related third parties
2.0 Responsibilities
The All For Sport directors and Head of Centre have
overall responsibility for health and safety.
For its part All For Sport will:
2.1 Ensure health and safety has a high profile.
2.2 Ensure adequate resources for health and
safety are available. 2.3 Consult
contractors and highlight training
opportunities.
2.4 Monitor and review health and safety.
2.5 Develop a health and safety culture
throughout the company. 2.6 Take day to day
operational decisions
2.7 Ensure staff (tutors, assessors, etc.),
contractors and volunteers are aware of their
responsibilities.
2.8 Draw up health and safety procedures.
All staff and contractors will:
2.10 Support the implementation of health and
safety arrangements. 2.11 Take reasonable care
of themselves and others.
2.12 Ensure as far as is reasonably practicable that
their work area is safe. 2.13 Report shortcomings to the
school directors and head of Centre so they can be
recorded in Health and Safety Record Book.
3.0 General Health and Safety Arrangements
The arrangements for health and safety have been drawn
up following assessment of risk in accordance with the
Management of Health and Safety Regulations 1999. 3.1
Smoking is not permitted at work.
3.2 When staff, contractors and learners are on site
they are expected to follow company and school
safety procedure. The site manager or head teacher
will liaise with staff, contractors and learners as
appropriate.
3.3 The directors to recommend appropriate training
opportunities in relation to health and safety.
3.4 All new staff, contractors and volunteers,
as part of their induction programme, will
be advised on safety procedures and
associated contingency plans by the school
or club.
3.5 Staff and contractors to adhere to All For Sport
Risk Assessments (see 14.0) 4.0 Monitoring and Review of
Health and Safety Arrangements
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4.1 The yearly check will be used to prioritise need
and to inform planning. 4.2 Health and Safety Record
Book will be used to ensure immediate action is
carried out when necessary.
4.3 All staff and contractors will carry out
monitoring on a day to day basis. 4.4 The policy
will be reviewed annually.
5.0 Equipment
5.1 Any equipment in schools should be used
safely and for its intended 5.2 All For Sport
equipment identified as defective should be
taken out of use immediately and labelled
accordingly.
5.3 For school equipment, the site manager should be informed
immediately in order that arrangements for repairs
or replacements can be made swiftly.
5.4 All For Sport equipment is maintained so
it is fit for purpose. 6.0 Clothing
6.1 All children and learners will where suitable
clothing for the activity in which they will
participate.
6.2 All staff, contractors and learners must wear
appropriate clothing for physical activity.
7.0 Jewellery
7.1 No jewellery is to be worn by any child
during physical activity 7.2 No jewellery is
to be worn by any staff, contractor or learner
(except wedding band, wrist watch) during
physical activity
8.0 The use of mobile phones in the work place (school buildings
and grounds)
8.1 Mobile phones MUST remain concealed (out of
view) and “switched to silent mode” during
teaching hours
8.2 Mobile phones may only be used for phone calls
and text messaging, when in an appropriate
adult environment, outside of teaching hours,
and not in the presence of children. Coaches
will adhere to any ‘local’ rules for mobile
phone usage at any given School.
8.3 NO IMAGES are permitted to be taken using a
mobile phone whilst on school premises in
school teaching hours OR non-school teaching
hour
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9.0 Lifting and Moving
9.1 Adhere to school / site policy
10.0 Fire Safety
10.1 Adhere to school / site policy.
10.2 Fire procedure will be explain prior to the
course / lesson commencing 11.0 First Aid
All confirmed nominees are appropriately qualified
first-aiders, holding current first aid certificates.
All First Aiders will be identified prior to the course
or lessons commencing. Nominated first aiders are also
provided with appropriate first-aid equipment the
location of this will be identified prior to the course
or lesson commencing.
Health and Accidents to Staff, Contractors, Children and Learners
All accidents or incidents should be reported to the Head
of Centre OR an All For Sport director using the All For
Sport Accident / Incident Report Form on the day of the
incident by email
11. 1 Staff and contractors are expected to take
reasonable action as responsible adults, to
deal with injuries, etc. that children or
learners sustain, until the child or learner
can, if necessary, receive professional medical
treatment.
11.2 All For Sport staff and contractors will
be first aiders, or know the designated
first aider at the relevant school / site.
11.3 If a child receives a bump on the head, which
causes concern, report to school and should be
noted in school accident book, adhere to school
policy where applicable. Serious accidents will
also require an accident form to be completed
and may require statements from staff or
contractors involved. Accidents to staff or
contractors must also be reported as in 1. and
a record kept in the school and All For Sport
accident book.
11.4 Where applicable accidents to children should
be recorded in school accident book as well as
the All for Sport accident Incident sheet.
All course staff including curse tutors and assessors
have a copy of the All For Sport Accident / incident
Report Form
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12. 0 Medication and Allergies
12.1 Adhere to school / site policy or individuals medical /
action plan.
13. 0 Staff and Contractors Health and Welfare
13.1 All staff, contractors and learners have a
responsibility to be mindful of their own safety
when setting up activities and moving equipment.
13.2 Staff, contractors, learners and children
should take care when moving or lifting
equipment. If in doubt seek help.
14.0 Risk Assessments
14.1 All For Sport ensure that suitable and
sufficient control measures are in place to reduce
identified risks in the delivery of all courses.
14.2 All personnel required to conduct risk
assessments will be given the appropriate training
and/or will be made aware of what is expected of
them in advance. All recorded risk assessments are
made available to all relevant staff who must
ensure that all control and/or recovery measures
plans are complied with and related actions
recorded.
14.3 Where tutors / assessors identify additional
risks which were not previously identifies, or
where a current risk assessment is not in place
risk assessment must be conducted.
Malpractice and Maladministration Policy
It is important that Centre staff involved in the
management, assessment and quality assurance of afPE and
1st4Sport qualifications’ regulated qualifications, units
or courses, and all registered learners, are fully
informed of the contents of this policy. Our centre has
in place arrangements to prevent and investigate
instances of malpractice and maladministration.
Should an investigation be undertaken within a centre, the Head of
Centre will:
• Ensure competent investigators who have no
personal involvement in the incident or interest in
the outcomes carry out the investigation.
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• Ensure the investigation is carried out in an
effective, prompt and thorough manner and that the
investigator(s) look beyond the immediate reported
issues.
• Respond to all requests relating to the allegation
and/or investigation. Ensure staff cooperates fully
with any investigation and/or request for information.
Definition of Malpractice
Malpractice is defined as any deliberate activity,
neglect, default other practice that compromises the
integrity of the internal and external assessment
process, and/or the validity of certificates. It covers
any deliberate actions, neglect, default or other
practice that compromises, or could compromise
• The assessment process
• The integrity of a regulated qualification
• The validity of a result or certificate.
Malpractice may include a range of issues from the
failure to maintain appropriate records or systems to
the deliberate falsification of records in order to
claim certificates.
Definition of Maladministration
Maladministration is defined as any activity or
practice, which results in non compliance with
administrative regulations and requirements and
includes the application of persistent mistakes or
poor administration within a centre.
* The term ‘malpractice’ in this policy is used
for both malpractice and maladministration.
1. Malpractice by students
1.1 Some examples of student malpractice are
described below. These examples are not
exhaustive and all incidents of suspected
malpractice, whether or not described below, will
be fully investigated, where there are sufficient
grounds to do so.
1.1.1 Obtaining examination or assessment material
without authorisation. 1.1.2 Arranging for an
individual other than the student to sit an
assessment or to submit an assignment not
undertaken by the student.
1.1.3 Impersonating another learner to sit an
assessment or to submit an assignment on their
behalf.
1.1.4 Collaborating with another student or individual, by any
means, to
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complete a
coursework assignment or assessment, unless it has
been clearly stated that such collaboration is
permitted.
1.1.5 Damaging another learners work.
1.1.6 Inclusion of inappropriate or offensive
material in coursework assignments or
assessment scripts.
1.1.7 Failure to comply with published examination
regulations.
1.1.8 Disruptive behaviour or unacceptable
conduct, including the use of offensive language,
at centre or assessment venue (including
aggressive or offensive language or behaviour).
1.1.9 Producing, using or allowing the use of forged or
falsified
documentation
2. Malpractice by centre employees
2.1 Examples of malpractice by tutors, assessors
and course staff are listed below. These examples
are not exhaustive and all incidents of suspected
malpractice, whether or not described below, will
be fully investigated, where there are sufficient
grounds to do so.
2.1.1 Failure to adhere to the relevant CIPS
regulations and procedures, including those
relating to centre approval, security
undertaking and monitoring requirements as set
out by CIPS.
2.1.2 Knowingly allowing an individual to
impersonate a student. 2.1.3 Allowing a student
to copy another student’s assignment work, or
allowing a student to let their own work be
copied.
2.1.4 Allowing students to work collaboratively
during an assignment assessment, unless
specified in the assignment brief.
2.1.5 Completing an assessed assignment for a
student or providing them with assistance beyond
that ‘normally’ expected.
2.1.6 Damaging a student’s work.
2.1.7 Disruptive behaviour or unacceptable conduct,
including the use of offensive language (including
aggressive or offensive language or behaviour).
2.1.8 Allowing disruptive behaviour or unacceptable
conduct at the centre to go unchallenged, for
example, aggressive or offensive language or
behaviour.
2.1.9 Divulging any information relating to
student performance and / or results to anyone
other than the student.
2.1.10 Producing, using or allowing the use of forged or
falsified
documentation, Falsely obtaining by any means
a CIPS certificate. 2.1.11 Failing to report
a suspected case of student malpractice i.e.
plagiarism
3. Malpractice Sanctions
3.1 Following an investigation, if a case of malpractice is
upheld, All For Sport
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may impose sanctions or other penalties on the
learner(s) concerned. Where relevant we will report
the matter the regulation governing body i.e. afPE,
1st4Sport Qualifications or QCA. The governing body
may impose one or more sanctions upon the
learners(s) concerned. Any sanctions imposed will
reflect the seriousness of the malpractice that has
occurred.
3.2 Malpractice sanctions that may be applied to learners
• A written warning about future conduct
• Notification to an employer, regulator or the police.
• Removal from the course.
3.3 Malpractice sanctions that may be applied to
employees / course staff • A written warning
about future conduct.
• Imposition of special conditions for the future
involvement of the individual(s) in the
conduct, teaching, supervision or
administration of students and/or
examinations.
• Informing any other organsiation known to employ the
individual in relation to the course courses
• All For Sport may carry out unannounced monitoring of
the working practices of the individual(s)
concerned.
• Dismissal.
4. Reporting Procedure of Malpractice
4.1 A person making an allegation of malpractice or
maladministration may wish to remain anonymous.
Although it is always preferable to reveal your
identity and contact details, if you are concerned
about possible adverse consequences you may
request All For Sport not to divulge your identity.
4.2 This reporting procedure applies to, tutors,
learners and other centre staff, and to any
reporting of malpractice by a third party or
individual who wishes to remain anonymous.
4.3 Any case of suspected malpractice should be
reported in the first instance to Head of the
Centre Paul Barnfather, paul@allforsport.co.uk
4.4 A written report should then be sent to the
person identified in 4.3, clearly identifying the
factual information, including statements from other
individuals involved and / or affected, any evidence
obtained, and the actions that have been taken in
relation to the incident.
4.5 Suspected malpractice must be reported as soon
as possible to the person identified in 4.3, and
at the latest within 48 hours from its discovery.
4.6 Wherever possible, and provided other learners are not
disrupted by
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doing so, a learner suspected of malpractice should
be warned immediately that their actions may
constitute malpractice, and that a report will be
made to the centre.
4.7 In cases of suspected malpractice by centre
staff, and any reporting of malpractice by a third
party or individual who wishes to remain anonymous,
the report made to the person in 4.3 should include
as much detailed information as possible.
4.8 In cases of suspected malpractice reported by a
third party, or an individual who wishes to remain
anonymous, All For Sport will take all reasonable
steps to authenticate the reported information and
to investigate the alleged malpractice.
5. Investigating Malpractice
5.1 All For Sport aims to action and resolve all
stages of the investigation within 30 working days
of receipt of the allegation. Please note that in
some cases the investigation may take longer; for
example, if a centre visit is required. In such
instances, All For Sport will advise all parties
concerned of the likely revised timescale
5.2 The individual(s) concerned will be informed of
the following: a. An investigation is going to take
place, and the grounds for that investigation;
details of all the relevant timescales, and dates,
where known b. That they have a right to respond by
providing a personal written response relating to
the suspected malpractice (within 14 working days of
the date of that letter)
c. That if malpractice is considered proven,
sanctions may be imposed either by All For Sport or
the regulation governing body (see 3.1) reflecting
the seriousness of the case
d. That if they are found guilty they have the right to
appeal.
e. That All For Sport has a duty to inform
regulation governing body (see 3.1) and other
relevant authorities / regulators, but only after
time for the appeal has passed or the appeal
process has been completed.
5.3 Where more than one individual is contacted
regarding a case of suspected malpractice, for
example in a case involving suspected collusion,
we will contact each individual separately, and
will not reveal personal data
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to any third party unless necessary for the purpose of the
investigation.
5.4 The individual has a right to appeal against a
malpractice outcome if they believe that the policy
or procedure has not been followed properly or has
been implemented to their detriment (within 14
days).
5.5 Records of all malpractice cases and their
outcomes are maintained by All For Sport for a
period of at least five years, and are subject to
regular monitoring and review.
Quality Assurance Policy
All For Sport ensure that these arrangements are in
place to quality assure the assessment of
qualifications. The objective of these arrangements is
therefore to ensure that all assessment is fair,
consistent and meets 1st4sport and national
requirements.
This policy has been designed to promote quality,
consistency and fairness throughout the assessment and
internal verification activities. It aims to ensure that
standards of assessment are maintained consistently over
time.
This document is applicable to everybody involved in
the management, administration, training, assessment
and internal verification of any qualification
delivered within the breadth of this centres
activities.
Any activity related to centre satellite, delivery
and/or assessment sites are also obliged to abide by
this policy.
For qualifications where, because of the size or
geographic spread of assessments, more than one
internal verifier is required to ensure the quality, an
Internal Verification Team (IVT) is established.
Where an IVT is required, one verifier is identified and
allocated to take on the role of a ‘Lead IV’, ensuring
that the internal verification strategy and sampling
plans are effectively established, implemented and
maintained by the IVT.
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Where only one IV is needed to cover the centre’s
activities for a specific qualification, the IV is
responsible for establishing the IV sampling strategy,
sampling plan and subsequent implementation.
The Internal Quality Assurance Aim
The aim of Internal Quality Assurance is:
• To ensure the effective management of assessment.
• To ensure the consistency and validity of
verification processes. • To ensure the effective
support for assessment and verification personnel. •
To ensure the quality assurance of the outcomes of
assessment in-line with awarding organisation and
national requirements.
Internal Quality Assurance Objectives
The objectives of internal verification fulfil a variety
of quality assurance considerations. The list below
outlines internal quality assurance objectives, which
ensure that All For Sport
▪ Operates from this established quality assurance
policy and related procedures which are consistently
reviewed where required in accordance with generic
quality control arrangements
▪ Ensures an effective induction is provided for all
members of the assessment and verification teams,
as required
▪ Ensures effective appraisal and continued
professional development for all members of the
assessment and verification teams
▪ Ensures that the assessment and verification teams
understand and are able to follow and advise on all
centre policies and procedures
▪ Ensures equality and diversity is embedded
throughout the internal quality assurance and
assessment activities
▪ Ensures quality via accurate and effective assessment of all
learners
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▪ Monitor and ensure consistency of assessment
outcomes via appropriate interpretation of
1st4sport’s specific qualifications and/or
national requirements
▪ Reviews and evaluates the quality and consistency of
assessment at different stages of the assessment
process
▪ Maintain accurate and current records of internal
quality assurance ▪ Standardise all components of the
assessment where appropriate ▪ Carry out continuous
improvement activities to ensure all corrective actions
and
best practice guidelines requested by awarding
organisations and their moderation staff
(including external verifiers) are complied
with.
Safeguarding Children and Vulnerable Adults Policy
All For Sport has a professional duty to provide children
and vulnerable adults with appropriate safety and
protection. As the welfare of the child and vulnerable
adult is paramount, we are committed to providing safe
equipment and facilities so that children and vulnerable
adults may participate in courses in a secure
environment.
We promote ethical behaviour, providing children and
vulnerable adults with a sense of being valued. On this
basis, we aim to ensure safe recruitment practices are
always followed, to establish the suitability of
personnel to work with children and / or vulnerable
adults.
It is ultimately the responsibility of the Head of the
Centre, David Rock to ensure that this policy is
implemented, published and accessible to all personnel,
learners and any relevant third parties. However, the
Qualification Coordinators (QCs) specific to each
qualification are responsible for ensuring this
information is fully understood by their qualification
team and by the learners who commence courses in their
area.
Objectives
In order to provide safety, protection and security to
children and vulnerable adults throughout our
operations, we will adhere to our child and vulnerable
adult protection policy / statement and intend to:
In order to provide safety, protection and security to
children and vulnerable adults throughout our
operations, we will adhere to our child and vulnerable
adult protection policy / statement and intend to:
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Protect all children and vulnerable adults from abuse,
whatever their age, culture, disability, gender,
language, ethnic origin, religious beliefs or sexuality
Raise awareness of child and vulnerable adult
protection issues and promote good practice
Conduct risk assessments to minimise potential
hazards to children’s and vulnerable adults’
welfare
Provide support to learners who have been abused
and act proactively by preventing any similar
incidents through risk assessment
Ensure all personnel fully understand their
responsibilities and are provided with the appropriate
training/regular updates of the legislation.
In achieving our policy aims and being proactive, we
have developed procedures related to the recruitment of
personnel and how allegations of child and vulnerable
adult abuse should be dealt with. In light of this, we
implement safe recruitment practices in checking the
suitability of personnel to work with children and
vulnerable adults.
1. Responsibility
Our policy applies to all staff, contractors and
volunteers working on behalf of All For Sport. There are
five main responsibilities that those working on behalf
of All For Sport must adhered to:
1.1 Ensure we practise safe recruitment in checking
the suitability of staff, contractors and volunteers
to work with children and vulnerable adults 1.2 Raise
awareness of child and vulnerable adults protection
issues and equipping children and vulnerable adults
with the skills needed to keep them safe.
1.3 Developing and then implementing procedures for
identifying and reporting cases, or suspected
cases, of abuse.
1.4 Supporting children and vulnerable adults
who have been abused in accordance with
his/her agreed protection plan.
1.5 Establishing a safe environment in which children
and vulnerable adults can learn.
All For Sport recognise that because of the day to day
contact with children and vulnerable adults, staff,
contractors and volunteers are well placed to observe
the outward signs of abuse.
All staff and contractors working with young people, on
behalf of All For Sport will attend a Safeguarding and
Protecting Workshop and will be responsible to stay up
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to date with Child and Vulnerable Adults Protection
issues by attending workshops and courses every 3
years.
Staff and contractors working on behalf of All For
Sport will follow best practice guidelines as laid
down by Safeguarding and Protecting Children courses.
Personnel Recruitment Procedure
Applicants are required to complete an application form
(which may lead to a subsequent interview) which
contains explicit information about their past. These
are required to be returned to the relevant department
and the member of personnel managing the recruitment
process.
Where applicants will take significant responsibility for
safeguarding children during activities within All For
Sport they will be required to complete a Disclosure and
Barring Service (DBS) check.
Personnel are selected on their suitability to meet the
job/role-related requirements and responsibilities and
their ability to demonstrate that they can work safely
with children and/or vulnerable adults.
Applicants will receive confirmation in writing relating
to the outcome of their application/interview. If the
outcome is positive, arrangements are made for
induction and any relevant training, which includes
clarification of activity requirements,
responsibilities and child and vulnerable adult
protection procedures and further identification of
training needs.
New members of personnel are then required to confirm
their agreement to abide by the All For Sport policies
and procedures, including the child and vulnerable adult
protection policy, in writing. Awareness of child and
vulnerable protection practice will continue to be
addressed via ongoing training. All members of personnel
who work with children and vulnerable adults are
required to adhere to this policy.
2. Operations
2.1 Establish and maintain an environment where
children and vulnerable adults feel secure, are
encouraged to talk, and are listened to.
2.2 Ensure children and vulnerable adults know that
there are adults in the school whom they can
approach if they are worried.
2.3 All For Sport will follow the procedures set out
by the 1st 4 Sport and take account of guidance
issued by the Department of Education and Skills to:
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2.31 Ensure we have a designated senior person for
child and vulnerable adults protection who has
received appropriate training and support for this
role.
2.32 Ensure every member of staff and contractors
knows the name of the designated senior person
responsible for child and vulnerable adults
protection and their role.
2.33 Ensure all staff and contractors understand
their responsibilities in being alert to the signs
of abuse and responsibility for referring any
concerns to the designated senior person
responsible for child and vulnerable adults
protection
All For Sport will keep written records of concerns
about children and vulnerable adults, even where
there is no need to refer the matter immediately.
2.4 Ensure all records are kept securely, and in locked
locations.
2.5 Develop and then follow procedures where an
allegation is made against a member of staff or
contractor.
2.6 Ensure safe recruitment practises are always
followed (see personal recruitment
procedure).
2.7 The use of mobile phones / personal IT equipment
(including but not exclusive to, Laptops, Ipads and
similar devices) in the work place (for anything
other than administrative / reporting purposes is
strictly forbidden). 2.71 Mobile phones MUST remain
concealed (out of view)
2.72 Mobile phones may only be used for phone calls
and text messaging, when in an appropriate
environment, outside of teaching hours, and not in
the presence of children or vulnerable adults.
2.73 No images are permitted to be taken using
personal IT equipment; smart phones, Ipads,
laptops or similar devices.
2.74 The use of mobile phones/ personal IT
equipment (including but not exclusive to,
Laptops, Ipads and similar devices) in the work
place (School buildings and grounds) for
anything other than
administrative/reporting purposes is strictly
forbidden. Mobile phones/ personal IT equipment
(including but not exclusive to, Laptops, Ipads and
similar devices) may not be used in the presence of
children in school, unless,
• Using company IT equipment; smart phones,
Ipads, laptops or similar devices
• With express permission of a Headteacher,
and demonstrating purpose and learning
benefits of such usage
• Any images (video or pictures) which are stored
/ saved must be done so on a school PC, under
the strict supervision of a designated
member of the school staff, and adhere to the
schools data storage, policies
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Allegations Reporting Procedure
Allegations of possible child and/or vulnerable adult abuse must be
reported to:
FAO: Paul Barnfather, Managing Director
177 London Road
Hertford Heath
Hertfordshire
SG13 7PN
paul@allforsport.co.uk
Allegations will be taken seriously and dealt with as
soon as practicable, in line with All For Sport’s child
and vulnerable adult protection policy.
The Child and Vulnerable Adult Protection Officer is
responsible for conducting any investigation and
demonstrating the results if the child and/or vulnerable
abuse is suspected to be committed by a member of centre
staff. Throughout this procedure, records will be
maintained and kept securely and confidentially,
separately from the learners’ file.
The Child and Vulnerable Adult Protection Officer will
make a report to the authorities on any allegation,
which places a child or vulnerable adult in danger.
In the event of an allegation of child and / or
vulnerable adult abuse being committed by any 1st4sport
personnel or tutors / assessors / internal verifiers who
appear on a 1st4sport partner list (where applicable),
the Child and Vulnerable Adult Protection Officer is
required to report any allegation to 1st4sport.
FAO: Incidents and Investigations Manager
1st4sport Qualifications
Coachwise Ltd, Chelsea Close
Off Amberley Road
Leeds
LS12 4HP
IManagement@1st4sportqualifications.com
The 1st4sport Incidents and Investigations Manager
will make a report to the authorities on any
allegation, which places a child or vulnerable adult
in danger.
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