Terms & Conditions for courses

Updated 2nd June 2022

Appeals Reporting and Handling Procedure

Learners wishing to appeal must do so within 14 days of receiving the disputed assessment decision and are advised to keep copies of all documents relating to the appeal.

It is ultimately the responsibility of the Head of the Centre Paul Barnfather to ensure that this procedure is implemented, published and accessible to all personnel, learners and any relevant third parties.


However, the Centre Administrator (QC) and Course Tutor (CT) specific to each qualification are responsible for ensuring this information is fully understood by their qualification team and by the learners who commence courses.


In the event that the learner has exhaust this procedure and remain dissatisfied with the decision made by All For Sport, they may take their appeal to the 1st4sport.

Appeals Reporting Stage 1

The appeal should be made, in the first instance, to the assessor who made the original assessment decision. At this stage, a verbal appeal is acceptable, although the learner is recommended to put the appeal in writing using the Learner Appeals Form 1 provided below.

The assessor should explain the rationale for the decision that is being disputed. The assessor is required to record an overview of the appeal and the outcome of the discussion and forward this to the Head of the Centre within 48 hours who will retain this information with the centre’s assessment and appeals records.

Appeals Reporting Stage 2

If learner remains dissatisfied with the assessment decision and wish to challenge the outcome of Stage 1, then an appeal in writing should be made to Head of the Centre within 14 working days of the Stage 1 process, using the Learner Appeals Form 2.

The Head of the Centre will write to the learner to acknowledge receipt of the appeal within 7 working days and outline the course of action to be taken.

The Appeals Officer will carry out an investigation, ensuring that another appropriately qualified assessor and/or internal verifier is involved in the review.

The Head of the Centre will write to the learner within 14 working days with the findings and a decision as to whether the appeal was justified.

Appeals Reporting Stage 3

If learners have followed Stage 1 and 2 of the appeals reporting procedure and remain dissatisfied with the outcome, they have the right to take their appeal to the awarding organisation (1st4sport Qualifications) within 14 working days of the decision being communicated to them by the recognised centre.

The 1st4sport procedure for Learner Appeals against Recognised Centre Decisions can be accessed online via www.1st4sportqualifications.com

On the home page, learners should click on ‘Learner information’ and ‘Customer Service’.

All Stage 3 Appeals should be sent to:

Address: FAO: Incidents and Investigations Manager 1st4sport Qualifications

Coachwise Ltd, Chelsea Close Off Amberley Road, Leeds LS12 4HP

Email: IManagement@1st4sportqualifications.com

Appeals Reporting Stage 4

If learners have followed Stage 1, 2 and 3 of this appeals procedure and are still

dissatisfied with the outcome, they have the right to take their appeal to the

appropriate regulator details of this information can be requested via 1st4sport or via

the website below.

Learners wishing to appeal must do so within 14 days of receiving the disputed
assessment decision and are advised to keep copies of all documents relating to the
appeal.

 

It is ultimately the responsibility of the Head of the Centre Paul Barnfather to ensure
that this procedure is implemented, published and accessible to all personnel,
learners and any relevant third parties.

 

However, the Centre Administrator (QC) and Course Tutor (CT) specific to each
qualification are responsible for ensuring this information is fully understood by their
qualification team and by the learners who commence courses.


In the event that the learner has exhaust this procedure and remain dissatisfied with
the decision made by All For Sport, they may take their appeal to the 1st4sport.